D-301438 AMBER SELECT / AMBER SELECT
X
USER’S GUIDE 13
TROUBLESHOOTING
The following table provides a list of problems that may arise with the system together with possible solutions.
PROBLEM
DEFINITION
SOLUTION
The red light on the AMBER SELECT /
AMBER SELECT
X
is flashing and
beeps are heard.
The Base Unit informs your
Monitoring Center that there is a
problem.
Press the CHECK button ( ) to
silence the trouble beeps. Respond
to the message on the unit's display
(AMBER SELECT only).
The display (AMBER SELECT only)
shows AC POWER FAILURE.
No electrical power is being supplied
to the AMBER SELECT / AMBER
SELECT
X
. The AMBER SELECT /
AMBER SELECT
X
is running on
backup battery power. The AMBER
SELECT / AMBER SELECT
X
informs your Monitoring Center (after
two min.).
Check to see if there is a power
failure.
If there has not been a power failure,
make sure the power cord is
connected securely to the AMBER
SELECT / AMBER SELECT
X
and the
electrical outlet.
The display (AMBER SELECT only)
shows TELEPHONE LINE TROUBLE.
The unit does not detect that a
working phone line is present.
Make sure the phone cord is
connected securely to the AMBER
SELECT / AMBER SELECT
X
and to
the phone jack on the wall. If the
problem persists, report the problem
to your Monitoring Center.
The AMBER SELECT / AMBER
SELECT
X
beeps continuously.
The AMBER SELECT / AMBER
SELECT
X
is malfunctioning.
Press the CHECK button ( ) to
silence the trouble beeps. Contact
your Monitoring Center.
The display (AMBER SELECT only)
shows AMBER SELECT LOW
BATTERY.
The AMBER SELECT / AMBER
SELECT
X
's batteries are low. The
AMBER SELECT / AMBER
SELECT
X
informs your Monitoring
Center.
Batteries will be recharged when AC
power is restored. If after 48 hours
of charging the AMBER SELECT
still displays LOW BATTERY, the
batteries should be replaced.
The display (AMBER SELECT only)
shows the device name and LOW
BATTERY or BATTERY TROUBLE.
A pendant transmitter's or a
smoke detector's battery is low.
The AMBER SELECT / AMBER
SELECT
X
informs your Monitoring
Center.
Contact your Monitoring Center
representative.
You hear strange tones when using the
phone.
Your AMBER SELECT / AMBER
SELECT
X
is trying to call your
Monitoring Center.
Hang up so your system can report
a problem to the Monitoring Center.
When it finishes you can use the
phone.
You hear noise interference when
using your cordless phone.
The cordless phone might be
picking up noise interference
from the AMBER SELECT /
AMBER SELECT
X
.
If the cordless phone's base is
connected to the AMBER SELECT /
AMBER SELECT
X
, connect the phone
to a phone jack away from the AMBER
SELECT / AMBER SELECT
X
.
If the cordless phone's base is not
connected to the AMBER SELECT /
AMBER SELECT
X
, move the phone's
base farther away from the AMBER
SELECT / AMBER SELECT
X
.
The clock blinks continuously. The AMBER SELECT / AMBER
SELECT
X
has been reset.
Refer to the section "Clock
Adjustment" (page 8).
The display (AMBER SELECT only)
freezes or no response when pressing
buttons.
The AMBER SELECT / AMBER
SELECT
X
is jammed.
Refer to the section "System Reset"
(page 8).
(16 pages)
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